Pacific are a Basingstoke-based IT and Audio Visual Solution Provider with a track record of great service and innovative approaches to business problems. The range of our services run from the provision of outsourced IT functions such as our IT Service Desk, to the design, installation and support of Audio Visual for themed attractions, via Corporate AV with boardroom fit-outs and video-conferencing, and Education environments with the latest learning tools. It’s all underpinned with our ISO9001-certified management systems, our participation in major purchasing frameworks, and our own, award-winning, system and service designs.
Our Internal Sales team sit at the core of everything we do. They provide a centralised internal sales function directly to our clients, building great relationships with them through regular contact, and responsiveness to requests. They provide administrative support to our external sales team and our management team, processing sales orders, purchase orders and other requests to ensure accuracy and timeliness. They provide project support functions to the sales team and the service delivery teams, by ensuring that all necessary arrangements for successful installations are made – for example by liaising with clients to arrange access, or with third parties for specialist services, or by making travel arrangements, or attending client progress meetings and following up actions. And, as the team most likely to be processing purchase orders, they have great, constructive relationships with our key vendors, getting involved in regular supplier reviews and staying up to date with the technology and commercial offerings from our vendors. This team is the front door of Pacific and, with many of our clients, are the people they deal with most.
With all that to do, you’ll see why we need more great people in the team. We are recruiting for people who have the skills, commitment, personality and drive to see the opportunity of working in this central role, and we are looking forward to welcoming you into the team, and training you fully on our systems.
To be considered for this role we need people who can demonstrate the following attributes;
• Great, friendly, telephone manner
• Proven ability to build commercial relationships via phone/email as well as in person
• Competent PC user
• Knowledge of, or interest in, IT and AV technologies to enable constructive conversation with our client base
• Accurate written communication skills
• A strong desire to help our clients, and our internal teams
• Experience in Sales Support/Internal Sales/Project Support/Customer Services a definite advantage
We are open Mon-Fri 0900-1730 with 1 hour for lunch, and offer a pension and 23 days annual leave. If this sounds like the right opportunity for you, then please send in your CV!