ABOUT US

Our Responsibilties

Pacific recognise that we must integrate our business values into our operations to meet the expectations of our stakeholders. These include our customers, employees, owners, suppliers, contractors, our community, and the environment.  We make a commitment at board level to CSR (Corporate Social Responsibility), ESG (Environment, Social and Governance, and DEI (Diversity, Equity and Inclusion). Examples of this is in action include our participation in initiatives like NetPositives, the government Modern Slavery Assessment Tool, and our support of local education establishments.

Our Commitments

We will ensure a high level of business performance while minimising and effectively managing risk, ensuring that we uphold the values of honesty, partnership, and fairness in our relationships with all our stakeholders.

We will encourage suppliers and contractors to adopt responsible business policies and practices, using our purchasing power to influence our supply chain wherever possible. This will include seeking evidence of good practices in the areas of Modern Slavery, supply chain payment, sustainable sourcing of material, and reduction in environmental impact of packaging, shipping, and disposal of materials. 

We will operate an equal opportunities policy for all present and potential future employees and will offer our employees clear and fair terms of employment and provide resources to enable their continual development. 

We will provide safeguards to ensure that all employees of whatever nationality, colour, race, or religious belief are treated with respect and without sexual, physical, or mental harassment.   

We will support the development of our external stakeholders through led training courses, and through providing access to our facilities for all our business partners to hold seminars and industry meetings.

We will encourage dialogue with local communities for mutual benefit. 

We will support and encourage our employees to help local community organisations and activities in our region, particularly our employee chosen charities.

We will operate an equal opportunities policy for all present and potential future employees and will offer our employees clear and fair terms of employment and provide resources to enable their continual development.

We will provide, and strive to maintain, a clean, healthy, and safe working environment.

We will identify areas within CSR that require specific detailed Policies, and will formulate, communicate, and update those policies regularly – for example Modern Slavery, Supply Chain Payment, Ethical Purchasing, Environment, and Equal Opportunities.

Our contracts will clearly set out the agreed terms, conditions, and the basis of our relationship, and will operate in a way that safeguards against unfair business practices.

We will register and resolve customer complaints in accordance with our standards of service.

We will maintain a clear and fair employee remuneration policy and will maintain forums for employee consultation and business involvement.

We will work with local schools, colleges, and universities to assist young people in choosing their future careers, being an advocate for our industry.

We will demonstrate our adherence to these commitments through 3rd Party auditing wherever appropriate, for example, through ISO14001, ISO45001, and ISO50001 accreditations.

We will incorporate our CSR goals into the company objectives and communicate our progress in achieving them, affording them the same visibility as other business performance targets.